Mr. Santiago may look and sound professional at the first glance, but as soon as he started driving we started having issues with him. Constantly late for pickups and deliveries, arguments with costumers, daily heated arguments with dispatch and safety department, we tried our best with him, but after fourth dispatch said that can not work with him, we had to let him go. After we let him go, he called back to ask for rehire, when we declined he become insulting. Tried to smear us on google maps review. Very dishonest, lazy and unprofessional person.