The driver worked for us little under 2 months when the professional incompetence started. He was scheduled to pick up a load on a Friday afternoon that was supposed to bring him through his home, spend the weekend there and deliver it on Monday.
He instead skipped the pickup part and went straight home and turned off his cellphone for a whole week. When he contacted our dispatch again, he has scheduled to pick up another load, which he did, but then he proceeded to go back to his house, with his cellphone off and no way to reach him.
After planning recovery and letting him know that his truck is going to be recovered, suddenly "His brother" texts us from his number back saying he had a mild heart attack and that his family will give us a call, which never happened. The following day on Tuesday he was feeling great and was going to start Monday to deliver the load.
Monday comes, he leaves the house, drives 250 miles from his house, and then turns back around, calls his dispatcher saying that he has family issues and someone has to pick up this load.
The driver has been terminated with no option to come back to our team.