Maurec3

White glove service can mean different things depending on the customer. Sometimes it involves inside delivery, where the driver brings the shipment into a building, sets it up, or even removes packaging debris. The best approach is to ask your customer what they specifically need for their freight.

First, it’s important to know that most produce is considered an exempt commodity, meaning insurance typically doesn’t cover it. The carrier is responsible in these cases. If a load gets rejected, brokers often try to find a buyer willing to take it at a lower price. However, there’s a scam to watch out for: some receivers reject loads just so the product can be sold to another buyer who might actually be owned by the original receiver. Unfortunately, this happens more often than you’d think.

I handled a project with 25 trailers once. The carrier only had about 5 trailers of their own and rented the rest. They paid around $550 per trailer per month and charged me $650 per month. I, in turn, billed the customer $800 per month per trailer, invoiced weekly. I also charged for moving the trailers from the yard to the customer’s location, which I’m glad I thought of in advance. For the first week, I prorated the cost based on the number of days from the drop until the week ended, and then sent weekly invoices for the trailers after that.

I’ve been using Rose Rocket for over a year now, and I’m really happy with it. I use many of its features for both customer and carrier interactions, and everyone involved customers, carriers, and their factoring companies seems to like it. One downside is that there’s no bid tendering feature yet, which I wish they’d add. On the plus side, it integrates smoothly with QuickBooks, so everything syncs up nicely. Over the past year, I’ve grown from doing $20k per month in loads to a high of $400k in my biggest month. Now I average $200k per month as a solo broker with no staff, and Rose Rocket has handled the growth really well. I started on the 100-loads-per-month package, but now I’m doing over 100 loads a month, so I upgraded to the next tier, which costs $420 a month. With a margin of $50-60k per month, the cost is negligible for me. I’m not a long-time industry expert or anything, but I chose Rose Rocket because it’s modern, easy to use, and offers the features my business needs.

Everyone I know who has dealt with Carrier Assure says it’s useless. It’s just another gimmick made by someone trying to profit off the trucking industry, like all these so-called "digital brokerages." My advice? Don’t waste your energy on tech solutions like this they’re just cash grabs. Focus on what actually matters in the industry.

Ryan Transportation doesn’t seem to care much. I’ve blocked them while they pay well, dealing with their laziness just isn’t worth it.

That’s standard procedure for RMIS. They create onboarding websites for brokers to send to carriers. While anything can be spoofed, what you described aligns with RMIS’s typical process.

Oh, absolutely. This happens all the time. I used to work at a large freight brokerage, and I can confirm they definitely share information. At one point, they even stopped including shipper names on rate confirmations, leaving only the address to make it harder for carriers to figure out who the shipper was. We’d get tons of calls from carriers asking for shipper names after booking a load.

Think of tire chains like cleats for your tires. They’re usually flat strips that match the width of your tire. You drive onto them, fasten them, and they cover the entire surface of the tire. They’re designed to dig into snow and ice, giving your vehicle better traction. When you’re heading toward an area that requires tire chains, you’ll usually see a designated spot where you can pull off and put them on. It’s not the most enjoyable task, but it makes driving in snow much safer.

Everyone hates DAT One. I tried DAT One during the beta phase, and it was awful. Now it feels like they just ignored all the feedback. DAT Power worked fine.... Why not just improve it instead of forcing everyone onto something worse?