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Dypo

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Everything posted by Dypo

  1. We use Fleet Complete. It’s affordable and integrates well with our dispatch system, making load management smoother.
  2. Same here. Communication is key. Keeping both the driver and customer updated as soon as something changes helps minimize the fallout.
  3. Same here. We also use GPS tracking to monitor progress without needing constant check-ins. It gives them more autonomy.
  4. Offering alternative solutions, like partial deliveries or rescheduling at a convenient time, also helps ease the situation.
  5. I agree. Company drivers stick to the company’s policies more closely, while owner-operators may have their own ways of doing things.
  6. For us, it's balancing customer expectations with realistic delivery windows. Everyone wants things delivered faster during peak season.
  7. Agreed. We also have an open channel for drivers to report issues at any time, so they know they can reach us if needed.
  8. We make sure drivers have clear instructions for each stop. Communication is key in case one location holds them up longer than expected.
  9. I agree. Tech can assist with basic routing, but when it comes to real-time adjustments and driver relations, human dispatchers are irreplaceable.
  10. Same here. We also make sure to balance long hauls with local routes to give drivers some flexibility.
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