Manuel Mireles - CDL Driver Reviews

Mr. Mireles from southern TX was vetted and screened ready to roll.  We purchased airline tickets from southern TX to Chicago.  I welcomed him to Chicago when I found out the plane landed (no response).  I waited another 45-55mins, to get his bags together and get to Terminal #2 so I can get him an Uber to the Terminal (no answer, straight to VM).  I ended up sending him another text message 2.5hrs after his plane landed, asking him if he made the flight (no answer).  Had to go on my United App to see if I had a flight credit on my account, there it was.  He never got on the original flight.  I sent a nasty gram to him stating that "the adult thing to do was to inform us of any issues....", nothing.  Then 2hr additional hours went by and his "brother" texted me (from Manuel's phone) and stipulated that the ticket had a misspelling on his first name (Manuel vs Manual).  Which would not have hindered him from getting the ticket agent to change on the spot.  After calling United about the situation, they assured me they would have simply changed it prior to boarding, the stated "a mismatch (when a name doesn't match the ID) happens all the time, for this being a single letter - would have never been a reason to cancel the ticket".

Apparently didn't want the job, another disappointment trying to hire reliable people for our company.  Make you wonder why a Class A driver wants to driver a little box truck but it is what it is.